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Who am I, who is 'Predecimal.com' and what
assurances do I offer for anyone considering doing business through this
website?
I take my business very seriously and will
attempt to re-assure anyone considering doing business through this
website in the paragraphs below:
Who am I?
I am Chris Perkins and I am solely responsible
for this website, all it's content, maintenance and design. I am British
and spend most of my time in Germany and the UK. I was born on the
London/Kent Border in the South East of England. I have been selling coins
of one kind or another for over 10 years. Should you ever need to find me,
I will always be at one of the addresses shown in the Full contact details area
of this site.
Who is 'Predecimal.com'?
http://www.predecimal.com/, http://www.british-coins.com/,
are the two main domain names I use to conduct business from. The
main 'parent' if you like is Predecimal.com and has become the name for my
business.
I started a coin website in 2000 when I
noticed the lack of British coins available online. The poorly designed
few websites that did offer coins had very little stock and often with no
pictures. As a collector I got annoyed with these sites and set about
designing my own site, at weekends and after work during the day. (I used
to work in London, for an IT company http://www.bromcom.com/). In fact, one
of the first guises of the current site was created on my work laptop
while I was sitting in a launderette in Sidcup, Kent!
After the odd name change over the years and
the addition or lots of content, my coin site evolved into predecimal.com
and I must admit I'm quite proud of what it has become.
Over the years I have established links with
other highly reputable coin dealers and collectors, mainly in the UK and
USA and often offer some of their items for sale, In an attempt to provide
everything for the collector in one place. Although I do not have anybody
working for me and take full responsibility for everything on
Predecimal.com. |
What assurances can I offer to anyone
considering doing business through this website?
It's tough when your not a multinational
household name to earn a reputation, especially online, because anyone can
set up a website for any purpose and start charging money right away! So
how do you know this is above board?
Over the years it has become more obvious to me
that generally people are skeptical about parting with money over the
internet or sending something to someone they do not really know.
Personally I have also sent money to people and ended up loosing
it!
When any business is carried out through this
website it is entirely with me that you deal with and in an attempt to
re-assure potential customers I can provide the following
assurances:
1.
Over the years I have been a member of a number of trade organisations,
specifically designed to provide assurances for the internet using public.
These all work fine, but as of 2008 I am proud to have been proposed and
accepted as a member of what should be regarded as the highest (and very
industry specific) trade body that operates in my field: The British
Numismatic Trade Association. Membership requirements are strict, and the
members are regarded as some of the most professional coin dealers in
Great Britain. Membership to this trade body means that I can allow my
membership to lapse with the others! Click the link below for more
details.
2. I am the BBC 3 Counties radio, 'Coin
expert'. (That in itself doesn't prove I'm honest and trust worthy you may
say!), but If you need to verify my identity you are welcome to contact
John Pilgrim, at BBC 3 Counties radio via the BBC website. Unfortunately I
no longer have my phone-in slot as DJ John moved on to producing, rather
than presenting. Fingers crossed that another regular radio programme will
happen in the future.
Link to BBC
website
3. Since 2004 I accept credit cards through
a Barclays Merchant bank account. To obtain a merchant account (a
requirement for all websites that process card payments themselves - i.e.
without using paypal or similar) the business is obviously subjected to
checks and the requirements are logically strict! Only trusted businesses
can obtain a Merchant bank account - which is something very different to
a normal bank account. Over the years that I have been processing card
payments and there have been no security incidences or any compromisation
of customer data.
4. I offer a full no quibble returns policy.
If I supply you with something you are not entirely happy with I will take
it back and send you a full refund. This is my own simple common sense policy and I
strictly adhere to it. In 10 years and thousands of transactions only a
handful of customers have taken advantage of this policy!
5. As well as trading online I use eBay to
sell coins, books and collecting accessories too. I have a rating of 99.6%
positive, with over 5,500 positive feedback comments from collectors all
over the world.
Click here to see my current
my current eBay feedback for my ebay id: chrisperkins
6. The forum contains a few comments from
previous happy customers. You can read it by clicking here.
7. If you are still skeptical about using me
to buy from, or to sell to, or have any other questions relating to using
my site, please contact me. I will be pleased to provide you with
reputable London coin dealers or International collectors that will be
pleased to vouch for my honesty and professionalism. Email.
Thanks for taking the time to read this page.
Chris Perkins, 14th May 2003
(updated 19th December 2005 and again 16th
December 2010) |
